Envirisk is a leading UK-based water hygiene specialist providing Legionella risk assessments, water sampling, system disinfection, and compliance services. Focused on ensuring the highest standards in water safety, Envirisk sought a solution to streamline compliance processes, improve efficiency, and enhance client communication.

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The Challenge

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Before adopting LegionellaDossier, Envirisk faced several significant challenges that impacted efficiency and client service, like Manual Data Handling & Reporting Delays. Risk assessments and monitoring tasks were recorded on paper and spreadsheets, leading to delays in reporting and increased administrative workload.

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Envirisk also had Limited Compliance Visibility which lead clients to struggle with tracking their compliance status across multiple sites, making it difficult to ensure remedial actions were completed on time. Therefore scheduling, tracking, and managing compliance manually required extensive effort, increasing the risk of human errors. On top of that they had a Lack of Insights. Without a digital solution, Envirisk couldn’t proactively identify potential risks, forcing a reactive approach to compliance management.

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"We needed a system that could digitise our entire compliance process and allow us to track and manage everything in real time. Paper-based processes were slowing us down and creating unnecessary bottlenecks.” - Haroon Ikram

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The Solution

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Envirisk implemented LegionellaDossier to digitise and streamline its Legionella compliance operations. The platform’s real-time tracking, automated reporting, and integrated compliance management tools transformed how the company operates.

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Key Features Implemented:

• Instant Data Capture & Reporting – Engineers input data directly into the system on-site, eliminating paperwork and reducing errors.

• Automated Compliance Tracking – The platform provides real-time oversight of compliance tasks, ensuring nothing falls through the cracks

• ‍Seamless Client Collaboration – Clients now have direct access to compliance data, enabling transparency and faster decision-making.

• ‍Task Scheduling & Asset Management – Envirisk can now schedule, assign, and track compliance tasks effortlessly, improving operational efficiency.‍

• Remedial Action Monitoring – The system flags non-conformances and allows instant tracking of follow-up actions, ensuring a proactive compliance approach.

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"The transition from paper-based reports to a digital system has been like night and day. Now, we can generate risk assessments and compliance reports in real time, significantly improving response times.” - Haroon Ikram

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Impact

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Since implementing LegionellaDossier, Envirisk has seen measurable improvements in its compliance operations and client satisfaction.

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• Risk Assessments Completed 75% Faster – Previously, risk assessment reports took days to compile. Now, reports are ready the same day, allowing Envirisk to offer urgent 24-hour turnaround services.

• Increased Operational Efficiency – With automated scheduling and digital recordkeeping, Envirisk has reduced administrative overhead and improved task execution.

• ‍Real-Time Client Oversight – Clients now have full visibility into their compliance status, with instant access to non-conformance reports and remedial action tracking.

• ‍Stronger Client Relationships & Retention – The improved transparency and ease of communication have strengthened client trust, leading to higher retention rates and new business opportunities.‍

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Client Success Story

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One of Envirisk’s leisure facility clients previously struggled with compliance tracking due to inefficient communication and outdated processes.

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Before tasks were partially digitised but still required paper-based elements, making tracking remedial actions difficult. With LegionellaDossier, compliance tracking became seamless, enabling the client to oversee multiple sites in real time and take immediate action on non-conformances. In the it improved operational efficiency, enhanced compliance visibility, and greater accountability among facility staff.

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"They now have complete oversight of all compliance actions, with automated reminders and real-time updates. It has completely changed how they manage water hygiene.” - Haroon Ikram

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Looking Ahead

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As Envirisk continues to grow, the company is leveraging LegionellaDossier to further enhance its offerings:

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• Predictive Risk Analysis – Using historical data trends to anticipate and mitigate compliance risks before they escalate.

• Enhanced Client Training & User Engagement – Offering in-depth training sessions to help clients maximize the platform’s capabilities.

• ‍Expanding Third-Party Collaboration – Integrating external service providers into the platform to create a fully connected compliance ecosystem.

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"“LegionellaDossier isn’t just a tool for us—it’s a game-changer in how we approach water hygiene compliance. It’s helping us future-proof our operations and deliver even greater value to our clients.” - Haroon Ikram

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